Reference literature

This section collects the reference literature that feed the experiment setup and user experience gathered from ACTIVAGE Deployment Sites, previous and during the deployment of the Internet of Things (IoT) technology.

Ergonomics of human-system interaction — Part 11: Usability: Definitions and concepts (ISO/DIS Standard No. 9241) Standard International Organization for Standardization – ISO
Usability Heuristics for User Interface Design Guidelines Nielsen Norman Group
ETSI EG 202 487 V1.1.2 (2008-02) Human Factors (HF); User experience guidelines; Telecare services (eHealth) Guidelines
ISO 9241-210:2010 – Ergonomics of human-system interaction — Part 210: Human-centred design for interactive systems ISO Standard